We have been informed of a cybersecurity incident affecting a third-party platform that Buckinghamshire Healthcare Charity uses to manage supporter information.
We understand that news of a cyber security incident may be concerning and want to reassure our supporters that we are treating this matter very seriously.
The provider has advised us that it acted immediately to contain the incident, engaged independent cyber security experts to investigate, and has continued to provide services without interruption. Our charity continues to operate as normal.
We are working closely with the provider to establish whether any Buckinghamshire Healthcare Charity data has been affected. Protecting the personal information entrusted to us is extremely important, and we are taking all appropriate steps while enquiries continue.
We would also like to reassure our supporters that Buckinghamshire Healthcare Charity does not store credit or debit card details within this platform, so no payment card information is at risk as a result of this incident.
As a precaution, we encourage supporters to remain vigilant and be cautious of any unexpected emails, phone calls or messages requesting personal information.
If our investigations confirm that any individuals have been affected, we will contact them directly with further information and guidance.
We will update this page if there are any significant developments.