Privacy & Cookies

Privacy Policy

Scannappeal (the “charity”) is committed to treating the privacy of its supporters, website users and potential donors very seriously. This Privacy Policy explains how we use and protect any information you give to us or we hold on you. This policy does not cover the use of clinical data provided by patients and users of the hospitals we fundraise for as this information is held and processed separately by Buckinghamshire Healthcare NHS Trust.

About Us

Scannappeal is a registered charity (No 296291). Contact details are:

Scannappeal, Ground Floor, Amersham Hospital, Whielden Street, Amersham, HP7 0JD
Telephone: 01494 734161

Purpose of this policy

This policy explains how we manage any personal data you share with us whether it be online, via phone, email, face to face, in written correspondence or in any other way.

How we collect information

You may provide us with information when you, for example:

– Make a donation
– Register for an event
– Enquire about our work and fundraising appeals
– Visit our website
– Purchase a product
– Volunteer for us

We may obtain information from third party sources to complete a transaction or to better understand people engagement with Scannappeal and/or potential interest in supporting the charity further. Such sources include, but are not limited to:

– Fundraising platforms e.g. Just Giving
– Independent event registrations e.g. challenge events such as London marathon
– Information you have posted publicly on social media or shared directly with Scannappeal

The type of information we collect

In the context of this policy personal data means information that may be used to identify you as an individual and so can include but is not limited to:

– first name, last name and date of birth
– contact information including address , telephone number and email address
– place of work and contact information
– preferences and interests
– other information relevant to donations, Gift Aid, surveys and/or events

We do not collect personal data about our supporters unless there is a legitimate reason to do so.

How we hold and protect your data

Your data will be stored on a secure database physically located in the UK.

How we use your personal data

Use of personal data allows us to better understand your needs/ interests and provide you with a better service, and in particular for the following reasons:

– Provide you with information you have asked for
– Keep you updated on our work, activities or products
– Process donations or payments we have received from you
– Further our charitable aims, including fundraising activities through interaction with you
– Fulfil sales made to you online or via post
– Register and administer your participation in events for which you have registered
– For administration purposes (e.g. contact about an event you have registered for)
– Process your application for a job or volunteer role with us
– For fraud prevention, credit risk reduction or otherwise as required by law or regulation
– For internal record keeping

Compliance with the law and best practice

We ensure that all of our fundraising complies with the Data Protection Act 1998 and we take note of guidance provided by the Information Commissioners Office in the application of the law.

We are members of the Fundraising Regulator scheme and comply with the Fundraising Code of Conduct at all times.

We are preparing for further changes to UK and EU law, including the General Data Protection Regulations which will come into force in May 2018, and we will communicate how these changes affect our supporters when these changes come into effect.

We will never sell or share your data with any third party.

Your Rights

You have the right to change your marketing and fundraising preference at any time by contacting the charity office.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Charity Director, Scannappeal, Ground Floor, Amersham Hospital, Whielden Street, Amersham HP7 0JD.

How we use cookies on our website

This website uses cookies to help you in your interactions with the site. Most cookies are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally identifiable data is collected. Examples of the sort of information that is collected via session cookies are provided below. This list is not exhaustive:

– The last search term that you used within the site
– Your preference in terms of accessible viewing options
– A unique ID to track your session from page to page, which is vitally important should you sign into the site
– Which page you are looking at within a multi-paged index of content, or search results

Certain cookies are persistent, meaning that they last beyond your session, enabling an enhanced user-experience when you return to the site. Again, a non-exhaustive list of examples of the use of persistent cookies includes:

– The option to “Remember my username” when signing-in to the site
– The fact that you have voted in a poll, so that you are prevented from voting multiple times

This site uses Google Analytics ( to allow us to track how popular our site is and to record visitor trends over time. Google Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.

From time to time, we may embed external content from third-party websites (e.g. Facebook, YouTube) within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be that published on the website of that third-party content provider.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

This policy will be regularly reviewed and updated so you may wish to review it each time you submit personal information to Scannappeal.  The date of the last review was 1st April 2018.